Gateway Housing / Trewby Building
MY LIVING GUIDE
This Living Guide has been divided into sections to make it easy for you to find key information about your new home, the products and systems within it, your local area and how to contact Gateway Housing and other key organisations.
Quick Reference
Help Videos Watch short video guides for key home features and systems. Emergency assistance Emergency repair guidance and urgent support details. Emergency contacts Police, ambulance, fire, utilities and key local services. Fire safety Stay put strategy, alarms, sprinklers and front door fire safety. Refuse and recycling Bin store access, recycling centres and bulky waste guidance. Energy and carbon Efficient features, water use, ecology and responsible purchasing guidance.
Index
Trewby Building guide sections
Welcome Congratulations on moving to your new Berkeley home at Trewby Building. Quick Reference Gateway, NHBC, emergency helpline, managing agent, local authority and utility contacts. Customer Care Our Team, Communal Facilities and Emergency Assistance. Settling In In Your First Week, Communal Facilities, Insurance, Service Charges and Moisture. Systems Service Providers, Heating, Electrical, Telephone, TV and Satellite, Internet and Sprinklers. Appliances Appliance responsibility, manufacturers, registration and model numbers. Fixtures and Fittings Finishes, bathroom specifications, kitchen fittings and electrical fittings. Maintenance Internal Maintenance, External Maintenance and points to note inside and outside your home. Safety Fire Safety, DIY Safety, Making Your Home Secure, Door and Window Safety and High Rise Building guidance. Amenities Emergency Contacts, Transport, Local Information and Refuse and Recycling. Sustainability Our Vision, The Berkeley Foundation, Energy and Carbon, Water, Waste, Ecology, Sustainable DIY, Responsible Purchasing and Energy Performance Certificate. Disclaimers Statements in this guide are for general guidance only and subject to change. Help Videos Short video guides for key features, appliances and systems.
Useful documents
The QR code provided to you at the handover will have all of your important documents, instruction manuals and warranty details.
We hope you find these of value.
